Welcome to ComputerQueen.Net.
We strive to make technology accessible, and tech support affordable. 

We are a full service Computer Support Firm, located in Downtown Sacramento.  We offer both Phone / Remote Support and In-Person Support for issues that cannot be resolved remotely (i.e. Hardware Failures, Operating System Failure, etc.).   Additionally, for our Managed Services Customers, we are an integrated system of Local Area Networks in Northern California, with the Support Center being located in Downtown Sacramento.  Our Remote Support offerings to our Managed Services users  involve remotely taking control of the user's computer so that we can share screens and thus better educate and assist our customer in completing the task they are having trouble with.

We love it when we can provide our customers with a computer that they feel comfortable using, and that fits their needs perfectly.  We believe that it's bad business to sell you more computer (or suggest unnecessary upgrades) than you will need in the next 3-5 years just to make more money. Conversely, we prefer to assess your computing needs, and then suggest products that will be the most cost effective while getting you to your goal with as little stress as possible.

 Contact our Support Line for more information, and to see how we can bring the latest technologies into your grasp ... or at least make what you already have work better for you.

 

Public BETA Opportunity - Candidates to replace our Trouble Ticket System

As we begin to evaluate and test candidate products for a new Ticketing System Solution, we'd like to get your feedback on some of the solutions we're considering. 

As such, we're presenting our first candidate for "Public BETA Testing." 
The system is located at http://cqnet.freshdesk.com/ ... Please take advantage of this opportunity to have a voice in the future of the Self Service Options provided by ComputerQueen.Net.

 Please Note:  Actual Support Requests should still be submitted in the Old Ticketing System, located inside the secure area of ComputerQueen.Net.

 Once you've  placed a test incident (or a few) and explored the current Candidate for review, please let me know what you think!  Email kevin@computerqueen.net with your feedback. 

 And if we can get some engagement from the user community to test these systems, we will have more opportunities to test,\ as we may be reviewing different solution packages before making a final decision.

 Thanks!

Kevin M. Harrington MCDST
Owner / System Administrator
ComputerQueen.Net

Current Weather

Users Online

People Online People Online:
Visitors Visitors: 1
Members Members: 0
Total Total: 1

Online Now Online Now:

Services

Contact Us

ComputerQueen.Net
1415 G Street #2, Sacramento, CA 95814

Phone: (916) 281-9021
Fax: (916) 281-2175
E-mail: support@computerqueen.net

Supported Platforms

While we are proud to be Microsoft Certified, we don't just stop at Windows.  We support Windows, Mac OS X, and *nix based computers.  Additionally, we support iOS, Android and Windows Phone mobile devices.


Connect